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Terms and Conditions
Prices of some items which are subject to MRP restrictions are being sold on the website after adding up costs of our services, delivery and online transactions cost. The distribution could not be shown separately due to technical restrictions and is assumed to be understood.

In case of outsourced gift items, respective brand owners will be responsible for the quality of product.

Delivery will not be redirected/ redelivered to any other address without extra charges. We will attempt delivery of the items only once. Incase the delivery is not executed during the attempt, the customer shall still be charged for the order and no redelivery may be possible. Orders are considered to be executed in the below cases:

Recipient not available 
Wrong phone or Cell or Extension number/ not working/ no reply or not connecting/ reachable    and delivery is not done. 
Premises locked. 
Delivery not done due to wrong address. 
Recipient refused the products. 
Delivered the product at the Gate/ Reception/ Neighbor.
In case of floods/ Heavy Rains/ Bandh we reserve the right to reschedule the delivery for another date.
If Easy Retails   is unable to deliver your order, then complete refund will be made. We shall not be liable for any other charges, loss of profits, emotional stress or any other liability etc. caused due to non-delivery

No change in instructions can be entertained on the date of delivery unless acknowledged and confirmed in writing by our customer support team. 

Orders once placed cannot be cancelled unless requested 1 working day (before 4 pm.) prior to the delivery date. You can send cancellation request at easyretails@gmail.com
We will not entertain any complaint of any order after 7 (Seven) days from the date of delivery of the order. 

Easy Retails retains the right to refuse any order unconditionally. 

As a merchant shall be under no liability whatsoever in respect of any loss or damage arising directly of indirectly out of the decline of authorization for any Transaction, on Account of the Cardholder having exceeded the preset limit mutually agreed by us with our acquiring bank from time to time. 
3rd Party Logos used in this website belong to various owners and we do not claim to be the owner. 
Easy Retails reserves the right to change the price or withdraw any product at any point of time at its own discretion without any notice. 

Easy Retails has taken every care for the accuracy of the information provided on the website. It has exercised due diligence in providing the latest products/information. However,  Easy Retails or its employees or its affiliates are not responsible for the loss or damage caused to any of the users due to the information inadvertently provided/not provided in the catalogue.

In case of any confusion about the delivery address, we reserve the right to call the recipient at the given phone number. 

All rights are reserved. No portion of this website may be reproduced in any form without the written consent of  Easy Retails 

Reviews & Comments: Anything submitted by you to  Easy Retails in the form of reviews, ideas, comments, suggestions etc shall automatically become the sole and exclusive property of  Easy Retails and will be treated as non-confidential and non-proprietary and  Easy Retails  shall have the royalty-free, worldwide, perpetual, irrevocable and transferable right to use, copy, distribute, display, publish, perform, sell, lease, transmit, adapt, create derivative works from such Submissions by any means and in any form, and to translate, modify, reverse-engineer, disassemble, or recompile such Submissions. You represent and warrant that you own or otherwise control all of the rights to the reviews, comments and other Content that you post on this Site and that use of your reviews and would indemnify  Easy Retails  for any direct or indirect damages caused on account of any misrepresentation on this matter.

All claims are subject to the jurisdiction of Court in Chennai, India only.

Additional T&C for express (hand Delivered) products like flowers, cakes etc

For Delivery in India

Same day delivery orders can be accepted till 4 pm IST on the date of delivery.

Products will be delivered only in the cities mentioned in the List of Serviceable Cities/Towns 
We deliver all 365 days of the year (including Sundays and public holidays)

We guarantee on date delivery but do not commit any fix time for delivery. Deliveries will be made between 7 am to 8 pm IST on the given date. However, we do try our best to fulfill your delivery instructions 

We believe in providing our customer the best quality. To maintain the freshness, flowers, cakes and other perishable products are sourced locally at the delivery location and are always hand delivered 
Images are indicative only. Though we try our level best to deliver as per the image shown, designs may vary & are subject to availability of flowers / consumables on any particular day. We reserve the right to substitute the flowers (Including specified color) / other products with equal or higher value in case of non-availability of the desired product. No refund/ re-delivery claim in this respect will be entertained. 

Freshly baked cakes are available only after 10:30am IST. Please do not insist on early morning cake delivery. We do not deliver earlier days cakes unless insisted by the customer 

On special occasions like Valentines’ Day, the given prices are not applicable. Please check with our shop for special prices, products availability and advance order restrictions.

We follow a policy of free re-delivery in case of any genuine complaint raised by the buyer. Genuine cases include delivery at wrong address or date, and/or delivery of stale perishable items. 

Delivery of certain branded items may not be possible/delayed under certain un-controllable circumstances such as product not available in the market or discontinued by the manufacturer. In such cases, similar product, nearest to the description and price shall be delivered.

For International Delivery

Orders should be placed 48hrs prior to the delivery date. For same day deliveries, please contact us for possibilities

No delivery is possible on Sunday's and Holidays except in Hong Kong, Singapore and Japan.

For Countries like UAE, no delivery is possible on Friday. 

Correct ZIP Code and phone number of the recipient is a must. 

Customer Indemnity/Genuinity of information/Intention of making payments: 

a. The customer agrees to defend indemnity & hold  Easy Retails  and its affiliates harmless from all liabilities & expenses including attorneys fee related to any violation of this agreement by them and also for the use of the services or transmission of any message or information by them.  Easy Retails  may modify this agreement from time to time without giving any prior information.

b. The customer promises that the information provided to  Easy Retails is true, correct and accurate. The customer also agrees to pay all charges incurred by them and users of your account and credit cards or other payment mention at prices in effect when such charges are incurred. 
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